1. What are your working hours?

2. Should I book in advance?

3. Should I book day trip or 2 day or 3 day trip?
4. How to book a cruise – What steps?
5. What payment methods do you accept?

6. Will I be charged for using credit cards in Vietnam?

7. How do I know my booking is confirmed?

8. How can I cancel the booking? Will I be charged?
9. What time do we get picked up for the tour?
10. Can you pick us up at the Hanoi railways station?
11. What do I need to bring for the Halong Bay tour?
12. What if the cruise is cancelled due to bad weather?
13. What time will the shuttle bus get us back to our hotel in Hanoi?
14. Can the shuttle bus drop us off at the airport?
15. Do I need to confirm my booking before the trip?

16. Warning!

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