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FAQS

Are there any hidden costs or extra charges?

No, there are no hidden costs. Most of our tours include all transport, meals, and accommodation (Kayaking or transfer can be charged in 4 or 5 star cruises). You will see that the prices for our holidays offer good value for money.

Some cruises might offer free welcome drink, tea/ coffee in each cabin, complimentary bottles of mineral water but other drinks will be charged.

Each cruise operates different policies and full details about what is included and what is excluded for each tour will be provided.

You should pay personal expenses during the tour.

Yes, certainly. An upgrade to a higher cabin grade/type is also possible, subject to availability. Extra costs will be very reasonable. Please email us then we can book all 4 or 5 star accommodation for you.

(It is not possible to downgrade to a lower cabin grade/type, only a move to a higher cabin grade is possible).

Yes, you can. Whether you would like a meal for your little ones or a special meal to meet your dietary requirements, most of cruises in Halong will do their best to supply your preferred choice. Customers with special meal requirements can place an order for a special meal up to 24 hours prior to departure.

You can request your special meal as soon as you have a confirmed booking with us.

The deposit is required to guarantee your reservation (tours, hotels, transfer, etc.). After receiving your deposit, we are going to reserve the services for you. So the deposit is required to secure your booking.

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